We thank you for continuing to support RAW HALO during these uncertain times. We are continuing to supply our products via our website and other retail channels, and continually monitoring the situation and will post further updates in due course.

Our priority is to care for our customers, our team, and our suppliers. Along with our production partners, we are implementing measures in line with World Health Organisation (WHO) guidance to minimise any risks.

These include:

  • All RAW HALO employees to work from home, and to adhere to social distancing.
  • Production, logistics, and warehouse partners to monitor the situation and follow WHO guidance to minimise any risk to staff.

We are currently despatching and delivering orders within our normal timeframes. If this should change, we’ll update the information on this page. All deliveries we send will no longer require a signature. Both Royal Mail and DPD will follow their current guidelines in safely delivering to you.

Current advice states it is very unlikely that the Covid-19 virus can be spread through packaging or food. We therefore deem our chocolate products to be safe to consume. We advise to please wash your hands after handling any parcels and deliveries.

We ask all our customers to stay safe, and please care for others during these difficult times.

If you have any questions, please email us at hello@rawhalo.com

Meg, Jonathan, and the RAW HALO team.



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