Delivery

 

We can deliver your items to any address, whether your home, place of work or a friend's address. Please ensure you complete the desired delivery address during the checkout process.

Our Special Delivery option is a tracked service and requires a signature. If you are unable to accept the delivery, you will be left instructions on how to retrieve your parcel. If you have any problems with your delivery, please contact us at hello@rawhalo.com.

Free Delivery

We currently offer free standard UK delivery on orders over £25! This will be automatically calculated for you at the checkout.

Our delivery times are as follows. Please note stated times are from point of despatch, and not from time of placing order.

UK Delivery

  • Standard Delivery - First Class (2-3 Days) £1.99
  • Special Delivery (1 Day) £7.99

 

Europe Delivery

  • Standard Airmail (3-5 Days) £7.99

 

Tracking your Order

Once you have received your despatch confirmation email, you will be able to track your delivery by using the tracking number supplied. You can use the tracking tools available www.royalmail.com/track-trace. If we cannot fulfil your order within 5 working days of your payment we will notify you of this situation and you will be entitled to a refund if you do not wish to wait any longer for the items.

Delivery Information

Our UK standard shipping orders are shipped via Royal Mail 1st Class. Our priority shipping is shipped via Royal Mail Special Delivery 1pm service. Please note that this service does not guarantee next day delivery from time of placing order, however it does guarantee next day delivery from time of despatch. We aim to despatch all orders within 24hrs of receiving (excluding weekends and UK Bank Holidays).

All our International deliveries are shipped via Royal Mail. For International orders, delivery times will vary accordingly by destination. Raw Halo asks international customers to note that we cannot be held responsible for delays in transit caused by customs and import procedures.

Destination Standard Delivery Priority Delivery
UK 2 - 3 days 1 day
Europe 3 - 7 days -